koko300Terms of Use

We at koko300 operate an online gaming and sportsbook platform available in jurisdictions where local law permits. When you create an account and use our services—whether placing bets on Liga 1, Piala AFF, or Champions League fixtures, playing live-dealer games, entering slot games, or managing your wallet—you are subject to these terms. We enforce them to protect both our users and the integrity of our platform.

These terms outline your responsibilities as a user, our commitments regarding account security and payment processing, and how we handle disputes. They cover deposit and withdrawal flows via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). They also establish the legal framework under which koko300 operates—specifically, that our services are available only where applicable law permits and that users are responsible for verifying their own legal access.

By registering on koko300, you accept these terms in full. If you disagree with any provision, do not create an account. We may update these terms periodically; continued use of koko300 after updates constitutes acceptance of the new version.

Account Eligibility and Registration

To use koko300, you must be of legal age in your jurisdiction and not prohibited by local law from participating in online gaming or sports betting. We do not discriminate based on nationality, but we operate only in jurisdictions where such services are lawful. Users are solely responsible for verifying that their access to and use of koko300 complies with their local regulations.

During registration, you must provide accurate contact information (email, phone number, and name). You are responsible for keeping this information current. We use your details for account verification, KYC (Know Your Customer) compliance, payment processing, and customer support. You may not register multiple accounts; if we detect duplicate accounts linked to the same person, we reserve the right to close all but one and withhold any balance pending investigation.

Deposits, Withdrawals, and Payment Terms

We at koko300 accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Each method has different processing speeds and may carry fees set by the payment provider. E-wallet deposits (mobile banking, local payment, online payment) typically credit within minutes. Bank virtual account transfers depend on your bank's processing schedule and usually complete within a few hours on business days.

Your deposited funds are held in your koko300 wallet and are available across all our services—sportsbook, live tables, and slots. You may withdraw your balance at any time, subject to verification and standard banking windows. Withdrawal requests return funds to the payment method you used for deposit. We do not charge withdrawal fees, but your payment provider may deduct charges from the amount you receive.

We enforce daily and account-tier limits on deposits and withdrawals to manage risk and comply with regulations. Tier 1 accounts (new users) have conservative limits; Tier 2 (post-KYC) accounts have higher caps. If you exceed your daily limit, you can request an increase via support or wait for the limit to reset the following day.

Account Security and User Responsibilities

We maintain standard security practices—encrypted connections, secure password storage, and fraud monitoring—to protect your account. However, you are responsible for keeping your password confidential and for all activity that occurs under your login. Do not share your credentials with anyone. If you suspect unauthorised access, contact our support team immediately.

We do not store complete payment card or e-wallet details on our servers; we tokenize payment information for security. When you link a payment method, you authenticate directly with that provider (e-wallet, mobile banking, etc.); we receive only a secure token in return. This architecture protects your financial data from koko300 access.

Betting and Gaming Terms

Our sportsbook and gaming offerings (Liga 1, Piala AFF, Champions League, slot games, live-dealer tables) operate on specific rules and settlement mechanics published within each game or market. When you place a bet or enter a game, you accept the rules governing that market. For example, sports bets settle based on official results from the relevant sports authority; live-dealer games settle based on the outcome determined by the certified RNG (random number generator) provider.

We do not offer bonuses with guaranteed return values; any promotional offers we may provide are subject to specific terms, which we will publish separately. We reserve the right to cancel or modify promotions with notice. Winnings from any market or game are credited to your koko300 wallet immediately upon settlement and are available for withdrawal or re-entry into other markets.

Prohibited Activities

Users may not engage in fraud, manipulation, or abuse of koko300 services. This includes but is not limited to: providing false identity information during registration or verification, attempting to circumvent security measures, colluding with other users to manipulate odds or game outcomes, using automated tools to access our platform without permission, or exploiting technical glitches. Any suspected violation will trigger account suspension pending investigation. If confirmed, we may close your account and forfeit any balance.

We also prohibit money laundering, terrorist financing, sanctions evasion, and any use of koko300 for illegal purposes. We retain the right to report suspected violations to relevant authorities in compliance with local law.

Jurisdiction and Dispute Resolution

koko300 services are available only in jurisdictions where they are lawful. Users from jurisdictions where online gaming or sports betting is prohibited are not permitted to use our platform. We do not offer services in such regions and will close any accounts we discover operating from prohibited jurisdictions.

Disputes between you and koko300 are subject to negotiation and good-faith discussion. If informal resolution fails, either party may escalate to formal dispute resolution processes as available under the applicable law of your jurisdiction. We are committed to fair handling of all complaints and will document every step of the resolution process.

Limitation of Liability and Disclaimers

We at koko300 provide our platform on an "as-is" basis. We make no warranty that koko300 will be error-free, uninterrupted, or free from malicious code. We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform, including lost profits or data loss, even if we have been advised of the possibility of such damages. Our liability is limited to the amount of your most recent deposit minus any withdrawals.

Sports results, odds, and game outcomes are subject to factors beyond our control—official sports authorities, certified RNG providers, and payment networks. We are not responsible for delays or errors in processing caused by these third parties.

Data Privacy and Retention

We collect and process your personal data (name, email, ID documents, payment details) to provide koko300 services, comply with KYC/AML regulations, and improve your experience. We do not sell your data to third parties. We share information with payment providers (DANA, e-wallet, mobile banking, etc.) only as necessary to process your transactions. We retain your data for the duration of your account plus seven years thereafter for regulatory compliance, unless you request deletion (subject to legal holds).

Our privacy policy (available separately) provides full details. If you have privacy concerns, contact our support team.

Changes to These Terms

We may update these terms at any time. We will notify you via email of material changes at least 14 days before they take effect. If you do not agree with the updated terms, you may close your account. Continued use of koko300 after the effective date constitutes acceptance of the new terms.

Contact and Support

If you have questions about these terms, your koko300 account, deposits, withdrawals, or any other matter, our support team is available in English and Indonesian during business hours. Reach us via the support portal on your account dashboard or via email. We aim to respond within 24 hours on business days. For urgent issues (e.g., unauthorised account access), mark your request as urgent and we will prioritise it.